Build a rewarding, successful career with ATOM Healthcare.

At ATOM healthcare, our job is to provide you with the best training and mentoring to help you excel at yours. Providing equal of opportunities for all to grow with us for long-term and creating an inclusive environment is our goal. Because we believe, the best way to back our customers is to back our people.

Manager - Operations - Revenue Cycle

Job Description

  • Setting targets for both individuals and teams
  • Manage staff, preparing work schedules and assigning specific duties
  • Review activity reports and other performance data to measure productivity and goal achievement and to determine areas needing improvements
  • Establish and implement departmental policies, goals, objectives and procedures, conferring with top management, organization officials and staff members as necessary
  • Analyzing the workflow to improve process quality and enhance productivity
  • Review Customer Escalations and Provide Effective solutions
  • Training the team and developing operating processes & systems to deliver outstanding customer services
  • Working with Manager to develop / implement action plans to achieve desired performance level
  • Develop and maintain operational guidelines for employees Communicate with clients and evaluate their needs
  • Determine staffing requirements, interview, hire and train new employees, and oversee those personnel processes
  • Ensuring the accuracy of transactions and billable hours
  • Lead member teams in achieving process KPIs and productivity targets
  • Take accountability of business outcomes associated with all the processes 
  • Manage operational risk and maintain business continuity plans for the process
  • Proven ability to develop team structures and create focused, engaged and empowered groups
  • Prepare Root Cause Analysis for all the issues and knowledge to enforce the preventive actions
  • Ensuring the monthly collection in consistent basis by controlling various activities involved in RCM
  • Presenting Client reviews and Management review meetings
  • Managing the P & L with the expected range
  • Maintain and ensure that the attrition is within the approved limit
  • Adhere to all company policies and procedures

Job Qualification

  • Candidate should have hands-on experience in managing the large teams
  • Candidate should have in-depth understanding of entire RCM process in US Healthcare
  • Expertise in handling diverse range of operations – Accounts Receivables, Medical record management, Billing, Claims Processing, Benefit Investigation, Payment Posting, Denial Management, Contract Verification, etc
  • Excellent People Management skills
  • Experienced in Transition & Implementation of various Processes in healthcare
  • 5-10 years of experience in leading large revenue cycle services delivery teams