Build a rewarding, successful career with ATOM Healthcare.

At ATOM healthcare, our job is to provide you with the best training and mentoring to help you excel at yours. Providing equal of opportunities for all to grow with us for long-term and creating an inclusive environment is our goal. Because we believe, the best way to back our customers is to back our people.

Accounts Receivable Executives (AR Callers)​

Job Description

  • Calling the Insurance companies (in US) and follow up on the outstanding Accounts Receivables
  • Responsible for ensuring delivery to client in adherence with quality standards
  • Monitor customer account details for non-payments, delayed payments and other irregularities
  • Review and report on AR aging to ensure acquiescence
  • Expedite calls to the supervisor when there is a delay in closure of transaction or crossing the processing time line as per contract
  • Analyze and call on new accounts and follow established procedures for processing payments and recommend improvements
  • Process and follow up on appeals to insurance companies
  • Assist in finding resolution of the outstanding issues on the AR claims
  • Address all the rejections, denials and unpaid claims in timely manner
  • Follow the procedures as per the SOP and document/report whenever the changes needed
  • Calling the patients to follow up on the outstanding Patient Account Receivables
  • Attending the patients/Insurance inbound calls and make the necessary document based on the actions
  • Take respective actions on all the correspondence within the timeline mentioned in SLA
  • Document all the activities in the control log
  • Meet productivity standards as set by the department
  • Assist with month-end closing activities and adhering to all company policies and procedures

Job Qualification

  • 1-4 Years of experience in accounts receivable follow-up / denial management processes
  • Knowledge on Denials management and A/R fundamentals
  • Fluent verbal communication abilities / call center expertise
  • Willingness to work continuously in night shifts
  • Basic working knowledge of computers
  • Experience of working on revenue cycle systems will be an advantage. We will provide training on client-specific system and processes
  • Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus